Wow! I am truly grateful to meet very nice people in business. We are leaving to drive to Florida for vacation tonight so I filled the tank and checked the tire pressure, which you should always do before a long drive. To my horror, I found a bulge on the sidewall of one of the tires. I found out online that this could lead to tire failure, so I panicked that we were not going to be able to get out tonight. I drove down to Firestone Complete Auto Care, told Fred my story and asked if he could fit us in since we were leaving in three hours. At first he was not sure and said maybe in a couple hours. I said I would have to call for someone to pick me up. Fred spoke to someone and they ended up getting right to replacing the tire. What a great experience. I will enjoy telling this story several times. Thanks guys!